Pay by bank transfer

Pay by bank transfer using a deposit slip

The option is fast and convenient, particularly if you have near you an office of one of the following banks Raiffesienbank, CITI (via DSK Bank network), UBB or UniCredit Bulbank. If a postpaid customer, you enjoy the service free of charge at the banks above.

All you need to do is order payment to M-Tel’s account in the same bank Deposit slips of the relevant bank are used. Example: if you go to a UBB branch, use UBB’s deposit slip and fill in UBB's IBAN. In reason for payment please fill in customer number, invoice number and phone number.

Pay using a bank payment order at

It’s an easy and convenient way to pay your bills, especially if you are using internet banking.

Bank BIC IBAN
Citibank CITIBGSF BG40CITI92501010005505
Raiffeisen bank RZBBBGSF BG94RZBB91551060362319
UBB UBBSBGSF BG22UBBS92001010346219
ING Bank INGBBGSF BG93INGB91451000071855


Pay by direct debit

If you bank with UBB, DSK Bank, UniCredit Bulbank, ING bank or Raiffeisenbank you need to visit your bank branch and fill in a direct debit agreement form. Bring your latest M-Tel invoice with you. The procedure goes into effect after you pay your current bill. The bank confirms the payment of the due amount provided your account balance is sufficient.

If you are not banking with any of the banks mentioned above, you must visit an M-Tel shop and present an agreement for direct debit you signed with your bank. Please note that each bank adopts its own agreement.

If you wish to use one of the above payment options, please note the following:
  • Mobiltel customer and ordering customer (the title holder of the bank account) may be different people, whether natural or legal persons.
  • A natural person can pay the bills of a natural or legal person. A legal person can pay the bills of a legal or natural person.
  • The agreement for direct debit should contain the following details: IBAN account (22 symbols, digits and letters), BIC code (8 symbols, digits and letters), customer number(s).
  • If more than one billing invoice per month is issued to a customer, you should explicitly mention which one you are paying.